Master's in Manager in Healthcare & Medico-Social Establishment Development

Certification at a Glance

Programme Overview

First established in 2005, this certification trains senior managers to lead healthcare and medico-social establishments with strategic vision, ethical rigour and operational excellence.

Holders are equipped to:

• Define and implement the overall strategy of the establishment, upholding ethics and a quality-first culture in every area of activity.
• Lead and coordinate multidisciplinary teams — physicians, nurses, administrative staff and support services.
• Manage investments, budgets and all resources of the establishment.
• Drive innovation and modernisation projects, integrating the values of sustainable development (CSR/RSO).

Graduate Outcomes

BC01 Strategic Planning & Direction

Define the establishment's five-year project and coordinate all stakeholders.

• Conduct strategic and regulatory monitoring of the healthcare sector
• Perform internal & external diagnostic (SWOT, PESTEL, growth matrices)
• Co-construct the establishment project with ARS, CVS, users and partners
• Supervise patient care pathways, safety, patient rights and anti-abuse prevention
• Design and oversee environmental programmes (waste, energy, recycling)
• Represent the establishment before health authorities and institutional partners

BC02 Budget Management & Financial Performance

Pilot operating and investment budgets and define the tariff strategy.

• Prepare the annual budget using ERP tools and financial dashboards
• Monitor budget execution in real time and adjust operating costs
• Build investment financing plans (e-health, AI-powered equipment…)
• Define tariff policy in compliance with T2A regulations and CCAM
• Negotiate with ARS, Social Security and the Ministry of Health
• Develop a responsible procurement policy aligned with CSR standards

BC03 Quality, Hygiene, Safety & Accreditation

Lead the quality certification process and ensure full regulatory compliance.

• Manage HAS accreditation and ISO 9001 / ISO 14001 certification processes
• Deploy digital solutions: electronic patient records, AI diagnostics, e-health
• Ensure GDPR compliance and cybersecurity of health data
• Implement nosocomial infection prevention protocols and HACCP standards
• Chair the CSE (Works Council) on all hygiene and safety matters
• Define and activate crisis management and business continuity plans

BC04 Human Resources Strategy

Build, develop and retain a high-performing, inclusive workforce.

• Forecast workforce needs and manage the HR budget across all departments
• Design inclusive recruitment processes (disabled workers, seniors…)
• Implement GEPP (skills forecasting and career planning)
• Prevent psychosocial risks (PSR) and promote workplace quality of life (QVCT)
• Lead multidisciplinary teams and implement performance evaluation systems
• Manage social relations and negotiate with employee representative bodies

BC05 Business Development & Marketing

Grow the establishment's activity and strengthen its reputation.

• Analyse the medico-social market and identify competitive opportunities
• Design an ethical, multi-channel marketing and communications strategy
• Develop a network of prescribers (physicians, social workers, hospitals…)
• Build and formalise economic and institutional partnerships
• Manage and evaluate the marketing & communications budget using KPIs

Assessment Methods

Career Opportunities

Admissions & Prerequisites

Applicants must meet one of the following profiles:

• Hold a Level 6 qualification (Bachelor's degree or equivalent) — from university, engineering school, business school or equivalent.
• Be in the process of completing, or have completed, a Level 7 programme at another institution (parallel admission).
• Demonstrate significant professional experience in managerial or management roles in a healthcare, hospital or medico-social setting (EHPAD, hospital, clinic, ESAT…) — preferably with a Level 5 qualification — and benefit from an accelerated/shortened pathway.

Regulatory Framework

This certification meets the requirements of Decree n° 2007-221 of 19 February 2007, which stipulates that directors of medico-social establishments must hold a Level 7 or Level 6 RNCP-registered qualification depending on the size of the facility.

Key regulatory references:

• Public Health Code (CSP) — organisation and authorisation of healthcare establishments
• Social and Family Action Code (CASF) — ESSMS evaluation requirements
• HPST Act (Law n° 2009-879) — ARS creation and regional health planning
• HAS Certification 2020/2025 — quality and safety of care standards
• Law n° 2024-317 — measures for an ageing-well and autonomous society
• GDPR — protection of personal health data
• ISO 9001 / ISO 14001 / ISO 27001 quality and environmental management standards